Support & Policies
Everything you need in one place.
Find help articles, marketplace policies, legal information, safety resources and company details to help you use JaffnaAds.lk with confidence.
Getting Started
Essential resources to help you begin your journey.
Marketplace Policies
Rules and guidelines for a fair and safe marketplace.
Legal Information
Our commitments to your privacy and rights.
Company
Learn more about who we are and how to reach us.
Popular Questions
Quick answers to frequently asked queries.
Click the 'Post Ad' button in the navigation bar. Select the most relevant category for your item, upload high-quality photos, fill in a detailed description, and set your price. Your ad will be reviewed by our team before going live.
Log in to your account, go to 'My Ads', and find the advertisement you want to change. Click the 'Edit' button, update the information, and save your changes.
Yes, JaffnaAds.lk offers free advertisement posting with a generous limit for personal users. Business users or those requiring extra exposure can choose from our Plus or Business membership tiers.
Premium ads (Featured Ads) are boosted listings that appear at the top of search results and category pages. They receive significantly higher visibility and faster responses than standard ads.
Always meet in public places, inspect the item before paying, and never share sensitive financial information. Read our 'Stay Safe' guide for more detailed safety tips.
You can reach our support team through the 'Contact Us' page, by emailing hello@jaffnaads.lk, or by using the help request form in the Help Centre.
Quick Actions
Take immediate action on the platform.
Need More Assistance?
If you cannot find the information you are looking for, our support team will be happy to assist you with any questions or issues.