JaffnaAds.lk — Your Trusted Advertising Partner
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Need assistance? Our team is ready to help you with your questions, advertisements and account-related enquiries. Whether you need technical support, advertising assistance, payment help or simply have a question, we're happy to assist you.

Last Updated: August 2026

Quick Support

Select a category to find the right help for your needs.

General Support

Get help with your account and general enquiries.

Advertisement Support

Questions about posting or managing advertisements.

Payment Support

Help with payments, invoices and premium services.

Report an Advertisement

Report suspicious or inappropriate advertisements.

Business Partnership

Discuss advertising opportunities and partnerships.

Technical Support

Report bugs, website issues or technical problems.

Send a Message

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Contact Details

Office Location

Jaffna, Sri Lanka

Email

hello@jaffnaads.lk

Phone

+94 71 734 5600

Business Hours

Monday to Saturday: 9:00 AM – 6:00 PM

Sunday: Closed

Need a Faster Response?

Chat with our support team through WhatsApp for quick assistance during business hours.

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Response Times

General enquiriesWithin 1 day
Technical supportASAP
Ad ReportsHigh Priority

Note: Typical response times during business hours. We strive to review all high-priority reports promptly.

Our Location in Jaffna

Interactive Google Map integration coming soon.

Frequently Asked Questions

Quick answers to common questions about using JaffnaAds.lk.

Click on the 'Post Ad' button in the navigation bar. Select your category, upload photos, fill in the details, and submit. Your ad will be public after a brief moderation review.
Log in to your account, go to 'My Ads', find the advertisement you wish to change, and click the 'Edit' button. Changes are reviewed before going live.
In your 'My Ads' dashboard, select the advertisement you want to remove and click 'Delete' or 'Mark as Sold'. This will immediately remove it from public view.
Premium ads (Featured or Boosted) receive higher visibility in search results and category pages. You can upgrade your standard ad at any time from your dashboard.
Every advertisement has a 'Report' button. Click it to notify our moderation team about suspicious content, fraud, or violations of our terms.
You can use the contact form above, email us directly at hello@jaffnaads.lk, or chat with us on WhatsApp for faster assistance.

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